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Refund Policy
Effective Date: January 1, 2025
Last Updated: January 1, 2025
1. Overview
At LearnTube India, we are committed to providing valuable YouTube channel recommendations to learners across India. This refund policy outlines the terms and conditions for refunds related to our premium services.
2. Free Services
Our basic YouTube channel recommendation service is provided free of charge. No refunds are applicable for free services as no payment is required.
3. Premium Services
For any future premium services we may offer, the following refund terms apply:
- 7-day satisfaction guarantee for new subscribers
- Full refund available within 7 days of purchase
- No questions asked refund policy during the guarantee period
4. Refund Eligibility
You are eligible for a refund if:
- You request a refund within 7 days of purchase
- You have not violated our Terms of Service
- You are not satisfied with the quality of our recommendations
- Technical issues prevent you from accessing paid services
5. Non-Refundable Items
The following are not eligible for refunds:
- Free services and recommendations
- Services used beyond the 7-day guarantee period
- Refund requests due to user error or misunderstanding
- Third-party costs or charges
6. Refund Process
To request a refund:
- Send an email to refunds@learntube-india.com
- Include your account details and reason for refund
- Provide payment transaction information
- Allow 3-5 business days for processing
7. Processing Time
Approved refunds will be processed within:
- 3-5 business days for credit card payments
- 5-7 business days for bank transfers
- 7-10 business days for digital wallet refunds
8. Partial Refunds
In certain circumstances, we may offer partial refunds:
- When services have been partially used
- For service interruptions beyond our control
- At our discretion for exceptional cases
9. Subscription Cancellations
For recurring subscriptions:
- Cancel anytime through your account settings
- Cancellations take effect at the end of the current billing period
- No refund for the current billing period unless within guarantee period
10. Indian Regulations
This refund policy complies with Indian consumer protection laws and regulations. Your statutory rights are not affected by this policy.
11. Dispute Resolution
If you are not satisfied with our refund decision:
- Contact our customer service team for review
- Seek resolution through consumer forums in India
- Refer disputes to Mumbai jurisdiction courts
12. Contact Information
For refund requests or questions:
Email: refunds@learntube-india.com
Customer Service: support@learntube-india.com
Phone: +91-XXX-XXXX-XXX
Address: LearnTube India, Mumbai, Maharashtra, India
13. Policy Changes
We reserve the right to update this refund policy. Changes will be communicated via email or website notification. Continued use of services constitutes acceptance of updated terms.